Returns & Exchanges

At RMK Leatherworks, we take pride in our artisanal craftsmanship and want you to be fully satisfied with your purchase. If your handcrafted leather item isn't quite right, we offer returns and exchanges on all non-customized products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization and the correct shipping address.

• 2.
  Prepare the Package

  Securely pack your item in its original packaging, ensuring the leather is protected from scratches or moisture during transit.

• 3.
  Ship the Item

  Affix the provided shipping label or use a tracked courier service to send the package back to our studio for inspection.

• 4.
  Quality Inspection & Refund

  Once our artisans confirm the item is in its original, unused condition, we will process your refund or dispatch your exchange within 5 business days.